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Complaint #6913 — Sagnik Sengupta
Filed: 13 Aug 2014 ·
Address: Ravechi Lavista,Flat-C/901,Sec-10,Plot-256-257,Kharghar-410210
I have purchased a Red Sterling Membership (1209665) in March\'14 by paying a down payment of Rs.36383 and balance in 12 EMI\'s of Rs.27287. I have not availed a single day holiday as of now, wanted to know what is the process to surrender the membership and get my refund as when I enquired with Sterling they bluntly denied that you cannot surrender or get refund. Is there any process through consumer redressal or consumer court to get the refund by surrendering teh membership as I am not satisfied with teh services and dont want to continue with the membership. PLEASE HELP ME IN THIS