Consumer Redressal

Hi Team, I am writing this e-mail with great disappointment. We go to Company\'s service center with an assurance that no matter even if I pay high but my car is in safe hands. One mistake at your service center might have costed life of 3 people. This is the only reason I am writing to ensure such fatal mistakes should not happen. I gave my car Hyundai Santro Xing (UP14 –W- 3777) for Servicing on 25th March and took the delivery of car on 26th March 2013. Below mentioned are the concerns that I came across: I drove the car up to 65 km and while on the way all of sudden Accelerator failed as a result I lost control and car hit the bike After resolving dispute with the bike owner I contacted “Virendra Kumar “Supervisor from M R Hyundai and informed him about the issue. He responded that “Please manage and get the vehicle back to home and come after Holi festival i.e. on 28th March” Vehicle was not in a situation to move and instead of providing tow facility I was left on my own.