Consumer Goods
Active
Complaint #6885 — Arun Kumar
Filed: 11 Aug 2014 ·
Address: H.No. 2855/31, Rattan vihar, Gurgaon
I have purchased Panasonic Smart phone (T21) from M/s Sri Balaji Sales Corporation, 371 D Shastri colony, Old Faridabad-121002 vide invoice no. S-0769 dated 05th May 2014. EMEI No. is 357010050268711, at Rs.8400/- only (Inclusive of Taxes). After one month of purchase we found hanging problem in set, we took our set to service center in Gurgaon and my mobile was repaired vide Job Sheet No. KJASPOHR090614K12276 ASP Code : KJASPHR090 Dated : 28.06.2014. After few day again my set got hanged and complete screen displayed in blue color only. Again I gave my set to Panasonic Service center in Gurgaon on 08.07.2014 and after several visit they repaired our set and given us back in 7days. But on the same day again my mobile set became dead. I again gave it to your service center vide Job Sheet No. KJASPHR154714K23 ASP Code: KJASPHR1054 Dated 14.07.2014, which I have not received from the service center.
you are requested please help me to replace my set or get my money back.