Airline
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Complaint #687 — shweta kabra
Filed: 13 Feb 2013 ·
Address: air force station, naliya, kutch gujrat
We were travelling by Air India flight no. AI 730 from Guwahati to Calcutta and by AI 618 from Calcutta to Mumbai. We had checked in 3 baggage at Guwahati for through check in but we recieved only two baggages at Mumbai. The Luggage had Essential stuff like toiletries worth 2,000/- and costly things like watches worth 15,000/- , clothes worth 10,000/- , footwear worth 3,000/- , other things worth 5,000/-. The Air India executive is not taking any responsibilities and not giving any compensation till 3 weeks are over. Whereas as per there policy they are suppose to pay Rs 2000/- for immediate requirement like toiletries etc.