Electonics / Electricals
Active
Complaint #6858 — Sudip Chanda
Filed: 8 Aug 2014 ·
Address: Dharsa Govt. Colony,Howrah-711112
My newly bought Samsung Galaxy S Duos II found faulty since the day of purchase(31..7.14)and Samsung authorised Service Center Capital Enterprises issued order for replacement of the same on 4.8.14 and requested
me to submit requisite papers etc to the retailer.They refused to accept it that day and finally accepted on the next day.They informed that they know nothing about it and replacement will be made when concerned dealer replaces it.But I have no access to the dealer.Even Samsung is saying they have nothing to do with the Dealer.Is not it ridiculous? How can I get back my Phone?
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