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Complaint #6810 — VINAY DEVARAJ
Filed: 4 Aug 2014 ·
Address: No.253/A, \'MDR House\', Kanakapura Main Road, Jayanagar 7th Block, Bangalore 560 070
Excessive collection of service charges/repair charges by M/s. Cauvery Ford, Binnyston Town, Magadi Road, Bangalore - Ford showroom for vehicle repair (accidental) in comparison with estimates provided by other FORD authorized dealer for the SAME LIST of parts replaced and same labour work carried out. The showroom carried out major repair work approximately to the tune of Rs. 1,25,000/- without taking consent from me/written approval before commencing the repair work. Also, deficiency in service (quality), delivery timelines regarding post-repair work. Legal notice was issued, but received a response denying almost every aspect from them, except agreeing that I am the owner of the car. M/s. Cauvery Ford has charged nearly 30% more, in comparision with the estimates given by Lathangi Ford.