Consumer Redressal

With due regards I would like to submit that I bought a Tata photon netsetter card in May 2010 from the aforementioned address and was promised services at Katghora, Chattisgarh and I got the services till October 10 , 2012 after which the network in the above mentioned area was shutdown abruptly , without any prior notice.The plaint is regarding the failure of services for which I took due measures to talk to the customer care in the same month to register a complaint for the issue and was provided with the information that it was a temporary failure occurring due to network optimization work undergoing then and that there was no need of registering any complaint. But on non-performance on their part I again raised a complaint on 15th November 2012 and was allotted a service request number-SR198 type trouble ticket \"335898087\" for photon number 9203605807 stating that the resolution would be done by 17th November 2012.Forthwith, I received a sms on my alternate number 9826421549 stat