Consumer Redressal

I\'ve completed the B.Sc. Phy degree from Bishop Heber College this May. In regards of my higher studies, I have applied for the Transfer, conduct, Course completion certificates. For which the institution have charged a fee of Rs.200-T.C, Rs.25/certificate. Also, The institution failed to give the transcript of the grades obtained into equivalent marks & issue the provisional certificate{needed for further admissions} and demanding a fee of Rs.200/Certificate. In addition, in terms of graduation ceremony a fee of Rs.700 have already been paid and the institution announces a sum of Rs.400 is to be paid for this purpose. I\'m in seek of guidance regarding this excess extraction of money by the institution disregarding the policy resisted to them for fee collection.