Credit Cards
Active
Complaint #6781 — Ashwani Kumar
Filed: 31 Jul 2014 ·
Address: Chakdivangan, Station Road, Bhadohi
Two fraudulent transactions of Rs.41479.90 and Rs 5764.93 at Russia and UAE were conducted on 16.02.2013 using my HDFC credit card.
Same was reported to the Bank and escalated at every level. Bank instead of cooperating me insisted upon paying the dues. In June they reversed 5764.93 with finance charges, but deliberately insisting me to pay Rs.41,479.90 incurred at M/s SVYAZNOY MOSCOW RUS. Bank never ever extended its cooperation to me rather they kept on sucking my money like anything.
I had to lodge FIR whereas as per RBI\'s guideline Bank is supposed to do so.
Cyber Crime Cell Lucknow over phone has confirmed happening of these transactions overseas (phishing or so).
BO Kanpur says its not under their purview.
BO HDFC is also repeating the same.
Request you to look into this unfair practice of bank, which has caused me mental agony and loss of financial reputation and instruct Bank to reverse my money.