Internet / Broadband
Active
Complaint #6745 — Anjan Dev N.
Filed: 29 Jul 2014 ·
Address: No. 202-A, Abhiman Society, Shimpoli Road, Kastur Park, Borivali West
Against Pacenet India, Mumbai
Speeds are not as promised per package
The internet is constantly interrupted
They never have anybody to fix the internet
They constantly blame local distributor (Atul Video - Borivali West) for interrupted services
Atul Video is not available between 7:30pm to 11:30 am
Internet disruptions happen every 2 days
I\'m constantly put on hold by Pacenet\'s customer service representatives
I\'ve incurred large phone bills simply calling them to get the problem fixed
I was promised 24/7 internet, and everyday there are disruptions
The longest period of uninterrupted internet has been for 2 days at a stretch, after which there was no service for 1 day.
Pacenet blames Atul Video and they blame Pacenet
Please call them to court to resolve this
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