Consumer Redressal

I have handed over my first lot of cargo to Top Global & Movers on 21st May 2014 and was committed to get the same delivered before 5th of July as the container was ready and can be on the voyage in next 3 days. I believed them and handed over them the stuff along with the payment and till date my cargo has not been delivered. My second shipment which contain my lot of files and some house hold like dinning table , computer and others which I have handed over to them just before leaving Dubai and again committed that the shipment will take some 60 days to get delivered to Sydney. Till date I am not informed of the status of my shipment and the worst thing is no body s lifting the phone even. Shameel / Fazeel look after the buisness and sine the deal has been made Fazeel Younis is escaping, I tried a lot to ask about the status frome here but no replies. Its a fraud company with website. Pls help me to lodge a complaint against them.