Consumer Redressal

I applied for an ICICI bank account online on 07-jan-2013 and i got the confirmation mail from ICICI bank and allocation of account no was mentioned in that e-mail. afetr 2-3 days an executive came from ICICI bank sakrt branch new delhi to collect the remaining documents and i was assured that i willreceive the remaining documents like debit card,cheque book and internet nbanking paaword in next 10working days. after so manty follow-up with bank and that executive i finally got my debit card on 29-01-2013 without ATM pin ,chequebook and internet banking password. when i tried to generate the password online a message flased on screen that your mobile no is not registered to generate the password online,i called up the customer care on 01-02-2013 and they asked to send a screen shot to ICICI customer care and i did the same but no response so far from online customer care as well. on 09-02-2013 i again visted the Saket bank branch regarding the same issue and they told me that your password has been mailed to you on 07-02-2013 where as when i visted the branch on 02-01-2013 and they asked to collect the same from the branch itself. i aaproched the branch manager of saket branch and she asked for written request of registration of mobile No and i did the same. after that she assured that your mobile no will activated in next 24hrs time . so far i am not able to use my internet banking of my account. i request you to please look into the matter and help me out of this