Consumer Redressal

Respected Sir/Madam, I K.Raju, ordered the “Me Casual Black Sandals (MAR-103-B) on 26 May 2014 (Ref ID 30242157)” through online shopping website www.100bestbuy.com. After few days an email saying that my order was cancelled by me. I never cancelled it and I am waiting for the product. I called the number 08067536400 for number of times but with no use. I mailed a number of times asking for return of money or the product. Few days they mentioned that I will get the product and then they said they will take a decision and will be informed. I called again and again but of no use. The amount was credited in my account as credit points. These credit points can be used partially(usually up to 10% for branded products. Means I have to pay huge amounts so that I can use those credit points partially. I doubt is it a illegal practice to collect money and convert into credit points.