Telecom
Active
Complaint #6616 — ALAM HUSSEN
Filed: 17 Jul 2014 ·
Address: Kolkata
Respected Sir/mam
I MR.ALAM HUSSEN an user of Relaiance no 9883670861 are fad-up with this company and now I am going to Port out from this company to another becouse I have recharged my number with Rupees Fifty Two (52) via online using Reliance communication on 11th July 14 on 03:45 pm. As per the plan I was entitled to enjoy All Local calls at 1.2paisa/2sec for 180 days.
But after recharge I received a message from Reliance stating that \" Enjoy R2R 1.2paisa/2sec n other 1.4paisa/2sec for 90 days only\".
As per Customer Care plan is revised but website is not updated. On same day I call to Appellate for proper resolution and they Raised a SR no-222535484 and assured me to help within 2 working days but after 1 day I got a SMS from company that SR has been closed.
On same day I called to 198 for better information and they inform me nothing benefit provided by the company,again I called to Appellate for same issue and they also take a SR no-22263284