Consumer Redressal

Hi, I had purchased a vodafone number - 9820166729 in the month of Oct. When i had purchased this new number I had been advised by your executives that i have been given the same plan (as requested) which i was using in my old number i.e - 1. Monthly rental of Rs.199. 2. Internet plan 3G of Rs. 100 3. Sms pack of Rs.35 But when i checked my bill for this number unfortunately i wasnt given the Internet & SMS pack instead was given the zero rental internet plan due to which my bill was high. Also i had visited the vodafone gallery of Thane, an executive i met with (Mr Pritam) dafted an email to his senior for reversal of the Internet charges but nothuing was done. Finally on 24th of Jan i received a call from vodafone saying that we are giving you a discount of Rs. 900 (approx), please make payment of o/s amount of Rs.1200/- & we will disconnect the number. (Email available) I had made the payment but today i again got call from vodafone saying that i have to make payment of another Rs.900/-. I have stopped using this number since 17th Dec but still the number is not disconnected & this service providers are calling me almost every day asking me to make payment. I feel cheated. Unncessarily i had made payment of Rs.1400/- in all even though i have not used this number more than 1 and a half month. Please help me with this. Regards, Supritha Kotian