Consumer Redressal

A nokia handset which was taken from a mobile store showroom has repeatedly shown hardware problem from the date of purchase. Neither problem is resolved nor handset is replaced even after complaining several times. THe handset is presently submitted to mobile store under extended warranty, but still even after two weeks handset is in service centre which has caused serious trouble and inconvenience because of careless attitude. not resolving customer complaints in time means denying service which is commited by mobile store.