Consumer Redressal

I Laiju Varghese working in Indian Armed Forces (Indian Navy) hereby submitting a complaint regarding the delayed the parcel and misbehaviour of a courier service named Professional Couriers (Gurgaon, DRS No: DGGN185323). My father had used to send parcel to Gurgaon from Kerala dated on 30/June/14.the courier service had told that the parcel will be delivered to the consignee within in 4-5 days. But after waiting of a long 9 days I didn’t get any information from the courier service andI personally visit their office when I reached their office on 07-Jul-14 but they didn’t inform me .When I enquired about this delay and being irresponsible to inform me about the delivery the item they misbehave with me and said “This is not our job to inform everyone, We have lot of other works also, We are not working under you and we are not ready to inform you anything. Do whatever you can do. If you are not satisfied with our service don’t send anything through our courier service, they use abuse