Consumer Redressal

I have purchased a LED 22\" TV (22C31D) from Sales Emporium (South), Behala - Kolkata 700060 on 05/07/2014 evening and the same was delivered to me on 07/07/2014 and was installed by Panasonic service center. The TV was sent to me without any stand and remote of which the sales person of Sales Emporium told me that this TV comes without any stand and the Remote will be supplied afterwards. This is a false representation by them as the company says that it is included in the price. Today I have examined the TV and found that this is a second hand TV with dusts and scratches all over it—even the Panasonic name is also fade. The sales person told me that it was on display for long time and this is in good condition and I need not be worried about the same. I have asked them for replacement and they are offering discounts and other gifts which are not at all acceptable to me. They have cheated me and as such they should get the punishment for the same so that in future they think twice