Consumer Redressal

I had purchased 1.5 T Voltas AC the specification details of which are as under Voltas WAC/1.50T GOLD-R (5S-N) Sr No. 4511444E12H004179 IN. 4551405A12G003158 from M/S Chadha Electricals, Meerut under invoice No 39 dt 13.4.2014. I registered my complaint on 29 June 2014 and was given complaint no 14062900797. Technicians were sent from Voltas company who inspected AC on 1.7.2014 and on 3.7.2014. As per Voltas terms and conditions the complaint was to be sort out within 24 working hours, but it is regretted to intimate that no fruitful concrete action has been taken on my complaint so far. Further as the compressor unit is certified to be tested and 5 star rating also given, so kindly intimate the credibility of the certification as it was un-serviceable when operated. Also it is requested to change the complete compressor unit as it is manufacturing defect. I am constrained to lodge complaint for giving faulty appliance and not sorting out my complaint so far