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Complaint #6466 — Rajeev

Filed: 2 Jul 2014  ·  Address: 1st floor, Shravan Niwas, Shashtri Nagar, Kopar cross Rd, Dombivli -West , Pin-421202
Dear Sir, I Rajeev Chandrakant Indap Saving Account holder of HDFC Bank Account # 06681140086791. On 20th May 2014 i have made transaction through non HDFC bank(AXIS BANK)ATM. I went to withdraw Rs 50000/-,But i start withdrawing Rs 10000/- for 5 times. For the First 4 times the withdrawal was successful but at the 5th time when i try to withdraw the ATM machine throws a message \"DAILY LIMIT IS OVER\". At the same time i got sms that Rs 10000/- has been withdrawn successfully but i never got the cash for 5th time. I raised complaint online for the same with reference id:766814 but i got reply saying that \"The Disputed transaction is successful as per the re-presentment of the acquiring bank\". I also fill the Cardholder Dispute Form & submitted in HDFC Dombivali East Branch & request them to investigate the matter & reverse my Rs 10000/- into account. as early as possible as this is a very big amount for me & the HDFC authorities are not giving any suitable explanation for the issue.

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