Consumer Redressal

From: Tamal Ghosh S/o Kamalendu Ghosh Circus Maidan, NutanChati,P.O & Dist:Bankura Pin:722101 e-mail :tamal_ghsoh32@rediffmail.com Mobile: 9434625730 To: The Manager Customer care Cell Bajaj Electricals Ltd. Harchandrai House,3rd floor, 81,Qeens Road, Marine lines Mumbai- 400002 Please find my previous letter dated 12/06/2014 where I have stated you that among the two Water Cooler that we have purchased from Bajaj one NEW RC 2004 has the manufacturing defect specially of the wheels where it has been splitting off all the time even if the Cooler is empty. Your mechanic has attended only once (approx 12/05/14)and has assured us that he will change the wheels very soon. For the time being he repair the wheels with Teflon which does not give the result. But till the date neither your mechanic nor the Retailer has taken initiative to change the same. Under the circumstances we have no way but to complain in the Consumer forum for their onward course of action. Tamal