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Complaint #6446 — Vaikunth Prabhu
Filed: 1 Jul 2014 ·
Address: 801, 20-B, SBI Officer\'s Quarters, Powai Pancharantna Housing Co-op Society, MHADA
Subject: RE: FLIGHT CANCELLED BY AIR INDIA BUT PENALTY TO PASSENGER
TKT.NO.0985267599297
I had booked a ticket from Delhi to Mumbai through IRCTC portal . How ever the flight was cancelled by air india and i had to book another ticket to return to mumbai. Now i have been charged Rs.1829/00 as cancellation charges though it was not my fault that the flight was cancelled. I had approached the Air India counter at delhi. They said i would get full refund and marked the same on my cancelled ticket but from the agent whihc in this case is IRCTC. Now both IRCTC and Air India is playing football with my conplaint and neither is giving the refund. Kindly do the needful