Telecom
Active
Complaint #638 — kumar gaurav
Filed: 2 Feb 2013 ·
Address: H-109, FOREIGN SERVICE INSTITUTE,BABA GANGNATH MARG, OLD JNU CAMPUS, NEW DELHI-67
Sir/Madam
With great sorrow i have to inform that the Reliance has adopted a very adapt method of cheating its customers. In last 2 days i have been cheated around Rs 250 by Reliance communication.
My two specific complaints are as follows:
1) Today (01/02/2013) I Recharged sms pack of Rs 18 from Reliance website . The website informs that sms pack of Rs 18 gives benefit of 50 sms/day for 30 days.However, after clearing it from customer care executive I got to know that I will only get 180 sms for entire month. That is nothing but pure cheating and fraud where u are conveying something and offering nothing. The customer executive then says that they can not do anything regarding this.
2) My another complaint is regarding GPRS Data pack recharge of Rs 97. Again I got it recharged online through Reliance website. The benefit offered was 300 MB of data with a validity of 30 days. However, once 300 MB Data is finished, there is no alert/msg from Reliance that your data is finished. Also f