Consumer Redressal

I bought a Postpaid Vodafone sim on 10th may,2014 from VeraCity Vodafone contact # 01128114128. Their representative visited my home and collected 250/- and give me a sim # 185003229069 and phone # 9711603093. But as on 26 June-14, sim is not activated to make phone calls . I am calling them on daily basis but not getting proper response. Everytime they tell me that they have courier another sim will receive within 1-2 days and not providing tracking details of courier. Whenever I ask for refund of my money they disconnect the phone. Now I am fed up chasing with them and purpose of buying a new sim has diverted by chasing them too many times. So request you to take reasonable steps against them to recover my amount and penalty on them to harass me for the same. If any information required from my side please let me know so that I can provide you. Thanks. Regards, Nagender Singh