Telecom
Active
Complaint #6364 — Dr Bibek Roy Chowdhury
Filed: 25 Jun 2014 ·
Address: Flt 5C, Ashoka, 111 Southern Avenue, Kolkata, 700029
I am an Airtel subscriber app 14 -15 years.
First instance:
About 2 -3 months back my mobile was disconnected without any intimation. The reason I was told that I had to re submit my credentials.I resubmitted the papers and my mobile was reconnected after a delay.
. Second Instance:
On 19.06,2014 without any warning I was again disconnected in the afternoon. On inquiring at the Gol Park Airtel office I was told that my connection was totally erased along with my balance ( Rs 170 app + Power pack of Rs 49). I had to again fill up the form anew on 20.06.2014. I was further informed that I would loose my balance and the re connection would take 5 -6 days!
I am a doctor working in SSKM Hospital, Kolkata. My mobile is the only source of communication between the Hospital authorities, patients and myself.
I feel that Airtel is harassing me and also inconveniencing and jeopardising my professional life. I am still without a mobile connection