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Complaint #6360 — PARICHAY GHOSH
Filed: 25 Jun 2014 ·
Address: Anupama Appartment, 2nd Floor,Flat-G, Library Road, Talikhola, Chinsurah, Hooghly- 712102.
A transaction of USD 168.69 has been made online at NETELLER on 13/05/2014 around 0.40 hrs by my ICICI Bank credit card no. 4629864532441005,which I have not done.Perhaps my card details have been hacked by someone.I have already blocked my card.But it is surprising to me that I have received call from ICICI card department around 9.15 a.m on 13/05/2014 asking me whether I have made the transaction or not instead of at the time of making the transaction by someone else,when no international transaction has been made on my card since beginning.So I strongly raise dispute against this transaction which I have already reported to the bank authority over telephone on 13/05/14 around 9.45 a.m. and vide email on 15/05/2014. A complain has already been lodged by me to the JT. COMM. of Police(crime),Kolkata also on 13/05/14.In reply to my mail the bank is saying that it was a 3D secure online transaction,so they can\'t do anything against it & I have to pay the said amount which I will not pay.