Airline
Active
Complaint #6350 — Umang Trivedi
Filed: 24 Jun 2014 ·
Address: Flat no 8, Peter Marcel, New Prabhadevi Road, Prabhadevi, Mumbai 400025
Dear Sir/Madam,
I would like to lodge a complaint against Indigo Airlines.
I had booked 3 tickets and wanted to cancel 1 out of them. When I tried cancelling, all the 3 tickets got cancelled without any warning.
When I called call center they told that I should have called the call center for this.
However, this is no where mentioned on their website or ticket.
Hence, this is hiding crucial information from customer leading to loss.
I have lost Rs 19,000 because of this. I request you to kindly help me file a case against Indigo Airlines and get compensated.