Consumer Redressal

Bought wifi max modem from TataDocomo eshop by cash on delivery, Recieved device on 10th june,At the time i\'ve submitted required documents. Till the device not activated. Have made 5 times calls to customer care they are responding well. And every time they are saying this will be activated. And now they are saying it will be refunded. Who will be compensated for my Time/Work delay wich i had to complete. In the market device costs are increased as per the current price. I haven\'t received any status update to my mobile/email regarding. Can you please take action, And do let me know if any action required from end. Thanks, Kishore Thotakoora