Consumer Redressal

TO WHOM SO EVER IT MAY CONCERN, MODEL NO : XOLO X1000 IMEI NO : 911300450002276 JOB SHEET NO : 310000288000 I had purchased a brand new xolo X1000 . I started facing issues related to sim card detection and battery. I gave my cell phone at your service Center in Macromobile- (xolo Care) Mumbai. The time taken to service my phone was too long and the quality of the service was disgusting. I was given back my phone on two occasions and the phone was at both times dead and had to be returned to the service center. I purchased this phone trusting the reputation of intel whose processor is used in my phone. However, I am very disappointed with the quality of service and the product performance overall. More than 50% of my warranty period my phone was with your company at the service center. I had to purchase a replacement phone as this phone was not available for use for almost 4 months now. Why should anyone pay Rs. 19000 and by a xolo phone when the quality and service is so b