Consumer Redressal

I purchased a dual sim Samsung mobile phone (I589) but to my surprise only embarrassment and agony came along!! Have approached Samsung service centers several times but to no avail! Hence, am writing to you in sheer despair and frustration. Would like to highlight the issues that I have been facing with this phone ever since I purchased it and despite repeated visits to Samsung Service centre, the issues still persist. A message showing \"Force auto close\" appears on the screen while in use and the phone requires a restart The display screen starts shaking randomly even when the phone is idle While receiving a call, the screen goes blank and it doesn\'t get recorded in the missed call logs When you dial a no. it gives a prompt auto-dialler force close and does not allow me to dial the no. While making calls, the phone does not pick the contact name from the phone book If there is any app downloaded on the phone, its installed on the phone memory and it doesn’t give me an option to move it to Memory Card (8GB memory card) Low memory message even when there is no app downloaded on the phone due to which I can’t receive incoming SMS Bluetooth doesn’t work most of the time and is not visible to another Bluetooth device Phone hangs for several minutes especially during making or receiving voice calls The phone was sent to Samsung service centre 4 times in a row but they were unable to find & plug the issue. I have also written to Samsung Top Management but guess the organization is just waiting for warranty on this phone to expire so that they could shun away the responsibility. Request your help to seek a resolution for the same.