Consumer Redressal

booked a flat no. 802 , e tower in indihome project of mvl ltd. After giving two chque i came to know that my loan will not sanctioned becasue in cibil site showing another banks pending loan .after providing of noc of other bank , my loan not sanctioned.so i stoped my third chque. i told builder all about it and request him to refund my booking amount a. But excutive of builder assure me to sanction loan and ask me for new chque but it was private agency whose intrest rste was near about 12%. So i refused him and request to refund my 234000 .so they call me to submit all documents for refund.amount deduct only service charge and brokage if it is released. But unfortunatly my builder buyer agreement lost by bank.i requst him for courier receipt if he send it mvl office but bank said it send by delivry boy .so u get it from mvl office by submitting fir of it and i do so and got duplicate copy. Right now builder not responding my call. Even i went his office and asked to refund my money after deducting service charge because broker has given noc of that unit. But they not refunding my hard earning money. And saying that as per agreement your amount is forfit. So please help me getting refund