Consumer Redressal

I have booked a flat (ORL1356/T1) in your project, Omaxe residency-II Lucknow. I cleared all initial payments well within time. When I received demand for 4th installment, I approached SBI for loan. SBI Bank sanctioned in principle loan for same. But they said that they are waiting for approvals of this project(Omaxe residency-II Lucknow ) from LDA and they will release money after those approvals. I submitted loan sanction letter of SBI to Omaxe Ltd and same had been acknowledged by Omaxe Ltd [Refer printout of attached mail]. Also I received commitment from Omaxe Ltd that they will not impose any interest till release of money from Bank. When I approached Omaxe Ltd to clear dues by my own sources, I came to know that interest has been imposed on dues. This reflects lack of communication and transparency regarding interest from Omaxe Ltd. Also they should neither start construction without all approval from regulatory bodies(LDA) nor demand money from customers. If customers were aware regarding interest, They could have arranged money from some other sources and cleared dues on time. I, therefore request you to kindly ask Omaxe pvt Ltd to wave off interest imposed against this property (ORL1356/T1). Also ask them to get all approvals of project before construction of flats to mitigate risk of abolition(lack of approvals) after construction. In case of any problem after construction, consumers will suffer. If you takeup this issue with Omaxe, many consumers like me will be benefitted and you will serve society like a responsible media.