Consumer Redressal

I am Sandeep patil , having Karbonn S1 Cellphone which under warrenty, has give to service center for repair Audio Problem, at Andheri CELL CARE POINT service center,at 25 days working period commitment on 7th april 2014. Till date I am not receiving any single call from Cell Care Point about my cell phone which are deposited to Cell Care for repair.Now Two months period is complited ,but there is no any reply from Karbonn Mobiles.Cell care is one Service job sheet no. KJASPMH484414K268 and told me to make direct communication with support@jainaindia.com. I already lost two months of warrenty period in this communication. I want to know, what is the status of my cell phone. Whether I am Get it back in working condition or Not. And what type of action is taken on Service center and Karbonn Mobile for providing this type of cheap level service and harrasing customer by angaging their product which are given for repair under warrenty period.