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Complaint #6108 — Mahesh Prajapati

Filed: 5 Jun 2014  ·  Address: 6/A/403, Kapadia Nagar, CST Road, Kurla West, Mumbai - 400070
Dear Sir, I purchased two sim card from Idea Cellular which was sold to me by one of their sales agent under the following conditions: 1. ₹200 per sim card cost, total of ₹400 2. ₹99/month billing plan 3. 200 mins free 4. The ₹200 I paid to him for the sim card will be adjusted in the first bill 5. After one month the sim card will be converted to prepaid After few weeks, not even a month, I received two ebills Bill No. 100015984419 - ₹256.95 Bill No. 100015986793 - ₹240.09 I informed Idea Customer via email and via call on 198 and was assured that they shall look upon it. My sim has been disconnected since the arrival of first bill, even then I’ve been receiving bills with added amount every month. And now they have forwarded me a legal notice for payment of ₹529.82 I have been receiving harassing calls on my alternate number too. I request you to kindly look into this and help them pay me for the amount which I paid and also the compensation.Thanks

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