Consumer Redressal

I am a privilege coustomer of ICICI credit card since more than 8 years. In this month, I am facing a problem while making payment thru credit card Online Internet Banking. But below mentioned massage come again & again (Mobile No is not registered for the selected account. Please visit nearest ICICI Bank Branch or ATM to update your mobile n). I am very surprised that my no. not shoing in your detail list. How is it possible that my Mobile no. autometically delete from my details list. I was compaint to your coustomer care officer at 12:30 PM on 30.05.14 regarding the problem & he was reaise a complaint (SR322437109) & told me that your problem will be sort out after 10 to 20 minute. But problem yet not resolve. After 24 hours problem still continue & no one given any solution from your coustomer care executives as well as Supervisors (Mr. Murli). I have called your team members 5 times from ysterday but no body given any positive response & they are not esclate about the problem. I don’t understand what the hall are you doing with privilege coustomers. I was not facing this kind of problem from start to till last month. Sir pl look in to the matter & resolve the same on priority because I am not making payment due to this problem & I would be panelties by the vendor.