Consumer Redressal

Dear Sir/Madam, Le Marche store in South Point Mall, Phase 5, Gurgaon has not honoured gift voucher for RS 750 sent to ma as part of their consumer loyalty programme on 29 March 2014, despite my repeated requet mails to them. They have also closed their loyalty programme, lapsing about 2000+ points without any notice to any consumer, including me. Please help me . Thanks and regards.My reminder mail is appended-Dear Sir / Madam, Please refer trailing mails since 19 May 2014,regarding dishonouring of the voucher for RS 750 by your Le Marche store in South Point Mall, Gurgaon and revert at the earliest. I have not received any reply from you. I am copying this communication to the Consumer Redressal Forum. In case I do not receive a response from you at the earliest, I shall be constrained to take up the matter through them and seek all compensation from you, besides the value of the voucher issued to me through my cell number and redemption of my loyalty point.