Consumer Redressal

Dear Sir/Madam, I am a customer of Tata sky DTH, since last 4 (Four) years. My customer id is- 1048912545. I would like to mention here that my T.V. is not receiving signals from dated 30/5/2014, when the storm came in Delhi NCR. I have lodged complaint in your customer care through online chat and through phone many times from the day (i.e. 30/5/2014), but no action has been taken yet. I have also informed you to deactivate my services with immediate effect, as I am unable to view any channel and package charges on daily basis is being deducted from my available balance, but in this regard too, no action has been taken. Now my all balance has been deducted without giving me any service from dated 30/5/2014 and now my connection has been deactivated without the rectification/closing of my complaint. In view of the above, it is requested to – 1. Attend my complaint immediately. 2. Return my deducted amount, during the non service period, in my account. 3. Wave off the deactivated charges, as the complaint is still pending. Regards, Sanjay Singh Customer ID- 1048912545 Cell No.- 9811046912