Consumer Redressal

Sir, I purchased a mobile handset Iberry worth Rs. 15,873/- through Snapdeal online from Iberry India Limited on 1st January, 2014. Within a month the camera of the Handset started mal-functioning. I then approached to the nearest service center of the Company and got it repaired after almost a month. Again within 15-20 days, the handset started facing the same camera problem. I once again approached the same sertice centre and dropped the handset on 18th April,2014 for repairing. But till date the company/ Service centre has not return the Handset to me. I repeatedly contacted the service centre to get my set back but with no avail. Although several time I talked to their representatives of the Company but reply given from your side did not satisfy me.