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Complaint #6054 — Lt Col(Retd) BK Viswanatha
Filed: 2 Jun 2014 ·
Address: 46, Burlington Enclave, Kannur Post, Hennur Baglur Main Rd, Bangalore,
I had bought a Diesel Car Volkswagen Polo from Bangalore Motors Palace Cross Bangalore on Down payment of the total cost. They have supplied me a car with a major defect in the Engine, and when the same was reported they took the car to their workshop at Rajajinagar and returned it stating that the car had some Choking problem. Since the problem persisted I returned the car to the show room after insisting that the car should be replaced with one which need not visit workshops from day one. I also reported the matter to the MD Sales VOLKSWAGEN INDIA, at Mumbai, and I did not get a reply from the MD. I insist I must be given a car by the dealer which does not require visit to workshops from DAY 1.