Consumer Redressal

Dear Sir, This is AC of Videocon make was purchased from Value Industries Limited on 09/06/2013. Invoice copy can be provided.. Only after 4 months of purchase this AC started issues and there are several complaints regarding this with Videocon Customer care centre (data can be provided as received SMS from them) every time they took almost 10 - 15 days to resolve the issues. Now again same issue as AC is not working (no cooling) when i contacted their customer centre they given complaint number GUR3005140001... also received number of service engineer, but when contacted he given some other number.. finally I got the supervisor number managing these complaints... When supervisor Sanjay mobile number 8130867395 contacted, first he was very rude and wanted to realized to me that i have made mistake by purchasing the videocon product.. and denied to attend the request. Request your help to resolve the issue... we do not want this product as since beginning we are facing issues and harassment.. Thanking you, Yours Sincerely, Bhoop Singh Panwar 09811772845