Consumer Redressal

I got my 1.5T Voltas split A/C re-installed on 29/05/12 bearing request No. 12my1606115. The unit was installed without being bothered that it did not have any refrigerant gas. It took 3 days for Voltas technician to refill the refrigerant gas. Finally when the gas was refilled, after 3 days of re-installation i.e 1/6/12, the air conditioning unit still does not work. After numerous complaints and phone calls it remains useless. And I had to resort to write an E-Mail stating my complaint to the Company website. I also called on the numbers of the service manager (M.N Mishra), given in the webiste. But all the efforts were in vain. I purchased the product (it is still under warranty period) believing that Voltas would have quality in terms of workmanship and a good after sales service. But I am shocked to see such response from them. I still await my A/C to be fixed.