Consumer Redressal

I have purchased a Samsung Bluetooth from 100bestbuy.com on 9th/April/2014 &the payment of the same is done online (proofs available)today is 49th day i.e. near to 2months but i have not received my product. I have sent many mails for the same but no revert. Also i have called so many times to their customer care no. but every time i got reply that pls wait for 2 days you will get product but still product is not delivered. Almost i have spent a product equivalent amount while calling on their customer care for taking follow up. It’s harassment from website that they are not giving proper reply, many times they cut my phone and they kept my phone on long hold so that we can cut the phone. one time i waited for approx. 30mins on hold but that executives didn’t turned back to phone. I wish to cover all my expenses and paid amount with interest and want to go legal for harassment