Transport
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Complaint #5972 — stella
Filed: 27 May 2014 ·
Address: mumbai
Hemant Kondekar – indomaxintl@yahoo.co.in service in providing courier service
by Admin on May 27, 2014
Dear Sir,
a) HEMANT KONDEKAR <indomaxintl@yahoo.co.in ( 9820509897) had provided Courier service via DHL.
b) The 20 kg courier had missing 4kg items which were not sent at all. Courier was handed over on 4th June 2013. In actual the courier left only on 6th June.
c) As per mail from Hemant on 4th July – he agreed to provide me a 3kg of future shipment. see mail below:
From: Mary Stella
Date: Thu, Jul 4, 2013 at 6:00 AM
Subject: Re: DHL AWB NO- 8294640200 (USA )
To: HEMANT KONDEKAR , Genrose Susai , customercare.india@dhl.com
Dear Hemant,
Further to our conversation on agreement on allowance of 3kgs free courier charges (Ideally it should be 4 kgs) for the future courier to be sent, i would like to receive a written confirmation on the same.
I also have spoken to Mr. Subhamoy Mukherji of DHL Chennai (Customer Care Branch). This account is being handled by S.A. Raji of DH