Consumer Redressal

Dear sir, I am doing b.a final from a private centre named srs institute based on mdu university Rohtak. Owner of centre (praveen& ashok) are totaly careless. They dont giving me any guide about study.in start of addmission total fee of addmission recived by both owner from me. But in middle and last of year I am not getting any responce from owner side about classes and exam. And now I have left my one exam because of them. Even they did not take my cal. Dear sir , pls do some against them. And tell me ols what should I do. I am waiting your positive responce. Thnks.