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Complaint #5796 — Prabhakar Adinath Doiphode

Filed: 14 May 2014  ·  Address: D-31/10 Ashtagandha Sec-48,Seawoods Navi Mumbai-400706
*Purchased Samsung Inverter Air conditioner from CROMA -Belapur shop on 04/05/2014. *Numerous calls,visit to CROMA shop,Samsung service center did not yield results Air conditioner till Date i.e.14/05/2014 remains mounted on the wall in \"NON-OPERATIONAL\" State...!!!! *I was made to pay a Whopping Rs.5,000/- towards installation materials. *Installed by Samsung technician who had to take telephonic support for connection of electrical wires,knew nothing repeat ...nothing about features of the newly launched Model.Soldered very delicate copper tubing ,installed electrical wires joined with insulation tapes....!!! *No receipts were given for the purchase of installation material of Rs.5000/- which was procured from Samsung Service center..!

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