Consumer Redressal

I had taken admission in MSW Course at Lakhya Instituted Rohni Delhi, last year in September 2013, i took admission to conduct course through distance mode, Institute promise me to provide admission in Globel Open university later on after 1 month they told me my admission transfer into Shridhar university when I came to know that this university offer only regular mode then I enquire with institute than they told me they also provide distance mode and after 1 month they call me and ask to collect Marksheet, I surprise because I had not gave any examination. now when i asked institute to refund my fees then every time they gave a new date to visit, now 8 month pass but I do not get any my fee . a i have submitted counselling fee of Rs 28,000/- and another amount of Rs 20,000/- i.e. total sum of Rs 48,000/- and the institute is not refunding it, so please guide and help me in taking my fee back.