Consumer Redressal

DEAR SIR/ MADAM, MY NAME IS HEMANTA DALAI, MY DTH PROVIDER NAME IS SUN DIRECT AND MY CUSTOMER ID NO: 41281417000. FROM LAST ONE WEEK I AM NOT GETTING MY DTH SERVICE PROPERLY. HENCE I REGISTER A COMPLAINT TO REPAIR MY DTH SERVICE TO SERVICE PROVIDER AND THEY PROVIDE ME A COMPLAINT NO: 1-10361452733 AND PROMISED ME IT WILL SOLVE WITH IN 48 HOURS BUT WHEN I CALL THEM AFTER 48 HOURS THEY TOLD ME THAT WAIT FOR ANOTHER 24 HOURS FOR SOLVE THE PROBLEM BY OUR ENGINEER. WHEN ENGINEER NOT ARRIVED TO MY DOOR STOP I AGAIN CALL THEM AND NOW THEY ARE SAYING THAT WAIT FOR ANOTHER 24 HOURS. IT MEANS THEY ARE DON\'T HAVE INTEREST TO PROVIDE SERVICE. THAT LIKES CONSUMERS ARE SUFFERING INPROBLEM BUT DTH SERVICE PROVIDERS ARE LOOTING MONEY FROM CUSTOMER. HENCE IF YOU HAVE A LEGAL RIGHTS AGAINST THIS DTH PROVIDER, PLEASE SIR I AM BEGGING YOU PROVIDE ME JUSTICE AND GIVE PUNISHMENT TO DTH PROVIDER AS EARLY AS POSSIBLE. WE ARE VERY LOWER CLASS PEOPLES, DTH PROVIDER