Consumer Redressal

I have booked a flat bearing no 402 & 403 (part) at Chitra Gulabo Apartment, Nasriganj, Danapur, Distt- Patna through CHITRA HOMES (P) LTD whose office is situated at Adharshila Complex, Patna, under the directorship of Mr. Vikas Kumar. The full payment was made by the State Bank of India (from where loan has been taken) to the builder prior to get registered of the said unfinished flat alongwith free Private/covered parking, lift and other maintainance charges on 31.03.2013 under verbal confirmation of the builder that all the pending works has been completed within 3 months of the registry but till date no lift facility and parking area is provided in the above apartment. Completion of work is still pending i.e. painting of the apartment, proper covered wiring etc. Apart from this the walls of the flat provided to me is getting crack and getting swelled alongwith the rain water is being dropped by the roof above to the rooms directly. Please lookinto the matter and solve the same.