Consumer Redressal

I purchased a KTM Duke 200 bike on October 2012 and after 10days from the date of delivery oil leak issue from engine had started. From the oil drain hole below the spark plug (Left side of Engine) and authorised service centre had replaced the ‘O’ ring under warranty. After that again Oil leak found from Engine head cover 7 time repeated and 3 times engine head cover gasket replaced by putting a white colour gasket sealant under warranty. Then oil leak found from left side ignition cover and they replaced gasket under warranty. Then found oil leakage from front sprocket shaft and they replaced front sprocket shaft oil seal under warranty. Then oil seepage found from gasket in middle of engine cover and this week they informed me that they dismantle entire engine and informed that all the gaskets inside the engine will replace under warranty and promised to deliver the bike in next 2 days. After taking delivery again oil leak found from clutch side engine cover bolt and they replaced engine cover under warranty. Today again found oil leak from stator coil wire sealing in engine cover. Still they didn’t check that. It’s actually a manufacture defect and they are not ready to replace the engine. Still they are doing the gasket replacements till the warranty period over’s. Apart from this there are lots of other items replaced under warranty. Chain and sprocket, rear suspension (2 times), tank cover, stator coil. Still iam not getting a proper soultion from company.