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Complaint #5620 — Ajay Samudra

Filed: 1 May 2014  ·  Address: Borivali East
Aircel’s inefficiency or carefully strategized methods to overcharge. Aircel does not provide any warning to consumers that they have exceed the free quota & being charged exorbitantly now. They do not give warnings such as Airtel, who warns even in free quota. 2.Aircel sends a warning only when the consumer is nearing his credit limits. When the shocked consumer demands to know Aircel personnel have no clue. They simply ask the consumer to wait for the billing and pay up without any clarity, to avoid disruption 3.When the hapless customer is confronted with a situation wherein he is charged seven times his usual bill he decides to wait for the bill to come even at the cost of not decides to wait for the bill to come even at the cost of not being able to make any outgoing calls because he wants to know what caused the excess billing. Then Aircel goes ahead and cuts the incoming services also ! Consumer then gets messages wherein he sees his UNBILLED AMOUNT actually increasing !!

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